Stephan's Tuesday Picks

• Dollar General to open stores aimed at wealthier shoppers (WSJ)
• Customers still like to shop in person, even if they only get to the curb (NYT)
• The human touch at the center of customer-experience excellence (McKinsey)
• The role of management systems in strategy (Medium)
• Metro's Eric La Fleche named Canada's Outstanding CEO of the Year (Financial Post)