Friday 31 July 2020

Stephan's Friday Picks
  • The uncertain future of post-pandemic Starbucks (Marker)
  • A close look at a fashion supply chain is not pretty (NYT)
  • Coronavirus shifts power to FedEx and UPS, and they are using it (WSJ)
  • A new model for the consumer goods industry (McKinsey)
  • From the archives (2010): Stop trying to delight your customers (HBR)

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