Stephan's Friday Picks

• The future of customer experience: White glove service for all (McKinsey)
• Building resilient supply chains won't be easy (HBR)
• Meat producers turn to old dairy cows for better beef flavor (Bloomberg)
• With baseball up in the air, what about the ballpark peanuts (NYT)
• From the archives (2013): Paul Sobey's patient and painstaking approach to building an empire (Globe and Mail)