- How predictive AI will change shopping (HBR)
- The battle for Canadian loyalty and expiring points: Customers will fight hard for what they've collected (Financial Post)
- How behavioural insights and cardboard boxes are core pillars of Unilever's shopper marketing (The Drum)
- What big data reveals about China's big spenders (Business of Fashion)
- A consumer psychologist looks at why customers buy (Knowledge@Wharton)
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