Stephan's Friday Picks

• Can Bloomingdale's bring the magic back to department stores (McKinsey)
• He's not the milkman. He's the Milk Guy (Grub Street)
• When omnichannel retailers don't deliver what customers ordered (HBR)
• Amazon asks corporate workers to 'volunteer' help with grocery deliveries as Prime Day frenzy approaches (The Guardian)
• From the archives (2013): A history of the chocolate chip cookie (The New Yorker)