- How humans became consumers: A history (The Atlantic)
- Building a better customer insight capability (BCG)
- The most (and least) empathetic companies, 2016 (HBR)
- In new lawsuit, Instacart shoppers say they were regularly underpaid (Ars Technica)
- Inside Frank Stronach's plan to put a grass-fed steak on every plate (Canadian Business)
Monday 5 December 2016
Stephan's Monday Picks
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